Main support line
Calling from within the country yields quick answers; many users in Dhaka, Chittagong, and Sylhet contact this number first
- Phone: +880 1700 000 000
- Assistance type: Login, App, Account
- Response: during business hours
899ok Support: Quick help by phone
If there is any trouble, 899ok Support should be checked first; users in Dhaka and across the country talk on the phone, check the Help Center, then move forward easily
Register LoginIf you need help, we can start together; below are the phone number, times, and quick contact options
Why 899ok Support is useful
For those who want quick answers, this support page is straightforward: phone talk here, find 899ok Contact, and 899ok Help read in one place
4.2 / 5
Average rating, from 33,036 reviews
6.7M+
Active users, since 2018
490+
Available titles, everything loads quickly
99.4%
Uptime, so help arrives quickly
These numbers show, support is not just for names; even questions about bKash, Nagad, and Rocket can be discussed on the same channel
Phone number and 899ok Contact information
If you want to talk immediately, the phone is the easiest; with the number on the 899ok Contact page, you can handle account, login, and app-related questions
International line
Even if abroad, you can speak with the same team; keep your username and registered number handy before a voice call
- Phone: +880 1700 000 001
- Required information: name, number, question
- Useful: quick verification and follow-up
For small questions, it is resolved by phone; for bigger problems we usually also send the Help Center link, so the job is completed in one go
Region-based phone hours
It's not convenient to call at the same time everywhere, so four regions are listed separately below, so you can talk at your own time
Dhaka
From 9 AM to 11 PM; calling after office hours reduces wait
Chittagong
From 9:30 AM to 10:30 PM
Rajshahi
From 10 AM to 10 PM; during busy hours it may be a bit late
Sylhet
From 10 AM to 8:30 PM; calling before 8:30 PM is convenient
If the call isn't answered, don't worry; in the next part we will check the same question again via alternative channels
Chat and email support
If you don't want to talk, write to the 899ok Help team; they usually read messages quickly, and for complex questions send detailed answers
Live chat
For small problems this is the most effective; if login is stuck, the app won't open, or data doesn't match, go here first
Login helpEmail support
If documents or screenshots are needed, email is better for document-based transactions, Nagad verification, and questions related to Rocket
Register to startIf you want Help Center And General questions Take a look first; if not, contact by phone
How to use 899ok Help Center
Often the answer is found before the call; in the Help Center, small topics about the app, login, and contact are shown in 23 steps
Account verification
Name, number, and last login time are checked to quickly identify where the problem is
App instructions
If you can't open the 899ok App, tips for clearing cache and changing network are also available
Transaction
What to do if there is incorrect information about bKash, Nagad, and Rocket is also written
What’s here gets many tasks done before you say them on the phone, so aligning with the 899ok Support page saves time